Return & Refund Policy

Last Updated: [Date]

1. Course Refunds

We want you to be satisfied with your purchase. We offer a refund on our digital courses under the following conditions:

• Refund Period: You may request a refund within [e.g., 14 or 30] days of your original purchase date.
• Eligibility: To be eligible for a refund, you must not have completed more than [e.g., 25%] of the course content (tracked by module completion or video watch time, specify how you track).
• Reason for Refund: While not always required, providing a reason for your refund request helps us improve our courses.

We reserve the right to deny a refund request if we suspect abuse of this policy (e.g., excessive refunds, completing a significant portion of the course before requesting).

2. How to Request a Refund

To request a refund, please contact our support team at [email protected] with the following information:

• Your full name
• The email address used for the purchase
• The name of the course you wish to refund
• Order number or transaction ID (if available)
• Reason for the refund request (optional but helpful)

We aim to process refund requests within [e.g., 5-7] business days. Once approved, the refund will be issued to your original payment method, which may take additional time depending on your bank or card issuer.

3. Non-Refundable Items

The following items are generally non-refundable:

• Services that have been fully performed (e.g., completed one-on-one coaching sessions, if offered).
• Courses purchased through third-party platforms (their refund policies apply).
• Refund requests made after the specified refund period.
• Cases where significant course content has been consumed beyond the eligibility threshold.

4. Contact Us

If you have any questions about our Return and Refund Policy, please contact us at [email protected].

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